Intercept Training
"Training Beyond Compare"


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RSA

Responsible Service of Alcohol training is mandatory for people working in the NSW Liquor Industry including Licensees,
Club Secretaries, permanent and casual serving staff & security staff.

This course is a essential for anyone looking to work in the hospitality industry. After successful completion you will be issued in RSA compentency card from the Office of Gaming and Racing.

Course Content
•Identifying the context of Responsible Service of Alcohol
•Public Interest
•Impact of Alcohol Abuse
•Recognising Intoxication

Course Outline
•Start - 9am
•Finish - 4pm
•Duration - 1 day only

Cost of Course - $140

Newcastle Aged Care Student Kylie Ann Furey ,
Trainer Lea Rigney's Testimonial

Thankyou for the last eight weeks. I learnt more than I ever have at uni and actually my whole life! I now know how to make every day count,to wake up every day and be thankful to be alive and to have full use of my arms & my legs and be able to eat and toilet independently.

Not to blow my own whistle but I also learnt heaps about my self and realised that I am stronger than I thought I was. Bu...t in saying that [and I know I've told u this before] but I wouldn't have gotten through that first week without you. And after I saw you at the end of the week it was like my whole outlook had changed and I was determined to finish clinical and be the nurse you wanted us to be. It has been an absolute pleasure being in your classroom and I will never forget the journey. Your caring, kindhearted and empathethic manner and support are an absolute blessing and Intercept should be proud to have you. I feel pleased and exceptionally fortunate having met you and I doubt my life will ever be the same again. Bless you

Regards

Kylie Ann Furey

REMINDER FOR RSA & RCG CERTIFICATES!!!

If you completed your RSA and/or RCG certificate between 1st Jan 2001 and 31st Dec 2006, they will expire on 30 June 2013.

Upgrade now to the new photo competency card. Book online or call our team on 1300 302 444.

**IMPORTANT NEWS FOR SECURITY GUARDS**

At a recent meeting with SLED to discuss the format of the new Security Course,
it was decided that the new course would not come into effect until after
1 May 2013.

This also applies to the Conversion Courses that existing P Security Licence holders have to do, these courses will now not be run until after 1 May 2013.

Please continue to check our website and Facebook for updates.

As usual Intercept will keep you uptodate with any important information, or any changes as they occur.

Are your RSA and RCG certificates current?

If you completed your RSA and/or RCG certificate between 1st Jan 2001 and 31st Dec 2006, they will expire on 30 June 2013.

Upgrade now to the new photo competency card. Book online or call our team on 1300 302 444.


9th April 2013

Media Release

INTERCEPT GROUP PTY LTD SCORES 99.
26%
WINNING NSW STATE WINNER, FOR CUSTOMER SATISFACTION
AUSTRALIA’S SECURITY INDUSTRY – SPECIALISED SERVICES – TRAINING

The judging process for the 2013 Australian Achiever Awards for Australia’s Security Industry was completed on 9th April.

Intercept Group Pty Ltd was awarded National Winner and NSW State Winner for the Security Industry – Specialised Services – Training category.

Now into its sixteenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses’ own customers – an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely:
Time Related Service, Addressing Client Needs, Care and Attention, Value Attitude, Communication and Overall Perception. The criteria are rate individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all business who have achieved over the last five years can be viewed at http://www.achiever.com.au

Some of the comments Australian Achiever received from Intercept Group Pty Ltd are:

I always find that Intercept Group are very innovative in their approach because they are always looking for new ways of training and improving their current training methods. I think they are a great business to work with and are an excellent addition to my management strategies –hence the 15 years of using their services. Their staff are just great and contribute to this very well run and professional concern.

We have put a lot of staff through their training programmes and the staff at Intercept Group make everything very smooth and easy for us. We think they are great trainers – very professional and easy to communicate with.

These guys are excellent at training because they are more than knowledgeable in all the different training areas they cover. We have relied on their knowledge for quite a few years now and are always happy with the results.




Intercept Group has won for the first time the National Australian Achiever Award for customer service.


After entering this competition for the past 12 years and being a state winner on several occasions we are proud to announce we finally took out the big one.

A big congratulations to all of our hard working staff, clients and of course our students without you guys we have no one to train.

We are proud to accept our award and the trophy will take pride of place in our reception area.


**IMPORTANT NEWS FOR SECURITY GUARDS**

At a recent meeting with SLED to discuss the format of the new Security Course,
it was decided that the new course would not come into effect until after
1 May 2013.

This also applies to the Conversion Courses that existing P Security Licence holders have to do, these courses will now not be run until after 1 May 2013.

Please continue to check our website and Facebook for updates.

As usual Intercept will keep you uptodate with any important information, or any changes as they occur.


New Years Special !
!!

Certificate III in Horsemanship (Riding, Handling & Behaviour) is now reduced from $2200 to $1800

This course is for every horse enthusiast whom are either already horse savvy and would like advance their skills to gain a national accreditation or for the beginner who is starting from scratch and wants the knowledge now.

This Special is only available until January 31st 2013!!!!

For further information go to http://www.horsecourse.com.au


Level 1
86 Pacific Highway
Tuggerah NSW 2259
02 4350 1000
marketing@intercepttraining.com
http://www.intercepttraining.com








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